Terms and Conditions

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payment


credit/debit card and paypal

Payment online by credit/debit card and PayPal is accepted. Credit/debit card payments are securely processed by PayPal and currency conversion is automatic so payments may be made from most countries and bank accounts worldwide. Paypal has a very high level of security, customer privacy and protection, all transactions are performed over maximum security SSL encryption and your card/bank details are not stored or made available to us in any way.

bank transfer

Payment may be made by bank transfer, once your order has been received you will be given instructions as to how to make the bank transfer.

We accept bank transfers from overseas on selected items.

delivery

We endeavour to have the goods arrive within 14 days of order confirmation, but please allow a maximum of 30 days for delivery.

We can deliver overseas on selected items, but please be aware that delivery time may be longer and certain conditions may apply. Please contact us if you have any queries or special requests.

cancellation/refunds

You may cancel your order for any reason up to 14 days after you receive the goods (the statutory minimum is 7 days). Notice of cancellation should be sent to amandaroseeady@gmail.com and cancellations must be received in writing. Goods must be returned undamaged, in the original condition, and shipped at your cost. The goods must be securely wrapped and packaged before shipping in the original packaging or similar equivalent. Once the returned goods have been received and checked, you will be issued a full refund, usually via the same payment method used for purchase (e.g. paypal refund etc.).

customer service

Our customer services contact email is amandaroseeady@gmail.com and we shall endeavour to respond promptly and at the latest within 5 day(s).